General conditions and shipping

1. Right of withdrawal:

You have the right to withdraw from the contract, without giving reasons, within 14 days.
The withdrawal period shall expire after 14 days from the day on which he or a third party, other than the carrier and designated by you, acquires physical possession of the last good.
In order to exercise your right of withdrawal, you must inform us
Salcher Werner SNC
via Praruf, 105
IT-39046 Ortisei
Tel. 0039 0471 797 581
Fax. 0039 0471 797 704
of your decision to withdraw from this contract by means of an explicit declaration (e. g. letter sent by post, fax or e-mail). For this purpose, you can use the attached standard withdrawal form, but it is not mandatory.
In order to comply with the withdrawal deadline, it is sufficient for you to send the notice concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of withdrawal If you terminate this contract, you will be reimbursed for all payments you have made to us, including delivery costs (except for any additional costs arising from your choice of a type of delivery other than the cheapest type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed. your decision to terminate this contract.
These refunds will be made using the same means of payment used by you for the
initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a result of such reimbursement. Repayment may be suspended until the goods have been received or until proof has been provided by the consumer to have returned the goods, if previous.
Please return the goods or hand them over to us at
Salcher Werner SNC
Via Praruf 105
IT-39046 Ortisei
, without undue delay and in any event within 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you return the goods before the expiry of the 14-day period. The direct costs of returning the goods will be borne by you.
You shall be liable only for the decrease in the value of the goods resulting from a handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods. ”

2. Shipping costs:

The costs for shipping include postage and packing.


ORDER Costs in EURO Without VAT
0-500,00 10,00
> 500,00 0,00


ORDER Costs in EURO Without VAT
0-1000,00 16,00
> 1000,00 0,00


ORDER Costs in EURO Without VAT
> 100.000,00 60,00


ORDER Costs in EURO Without VAT
0-1000,00 38,00
> 1000,00 0,00


ORDER Costs in EURO Without VAT
0-500,00 46,00
> 500,00 0,00


EINKAUF Spesen in EURO ohne Mwst.
0-1000,00 150,00
> 1000,00 250,00


ORDER Costs in EURO Without VAT
0-500,00 42,00
> 500,00 0,00

Rest of the World
You have to make a request for the shipping costs

3. Delivery time:

Delivery time depends on the destination. It takes approx. EU 4-5 days, to the USA and other countries 6-10 days until you receive the goods. As a rule we carry out your order the same day we receive it, or at the latest, the following day. If products are not available, we will inform you immediately by e-mail. Please note holidays and Sundays. Additionally the 25 of April and the 2nd of June are National holidays.

4. Mode of shipping:

Shipping is carried out due to the size of package either by post or forwarder DPDUPSSDABARTOLINI).

5. Payment:

For Countries of the European Union: You can make a payment in advance by bank transfer after receiving the pro-forma invoice. After receiving your payment, the ordered articles will be shipped immediately. Other payment options are credit card (Visa, Master Card, American Express or Diners) or PayPal without any additional charges. The transfer of your personal information (name, address, credit card information etc.) is carried out through our 128-bit encrypted server which guarantees the maximal security with the transfer of personal data on the internet. If you do not agree with this, you can also communicate your personal information via phone (0039/0471/797581). We treat all data as strictly confidential and are exclusively passed on to the credit card institute, if the credit card is the chosen payment option.

For non-European union countries the only payment options are with credit card or PayPal.

6. Prices:

All prices are in EURO, including the legal value added tax. The total amount, shipping costs not included, is displayed in the shopping card before submitting the order. When choosing the payment option, the shipping costs are listed and added to the order. The payment will be due when the order is submitted. This is safe (see SSL). The credit card will only be charged when accepts the order, processes it and after you have received an email from the SSL system.

7. Contact:

For all questions please contact us:”>e-mail, telefone (0039/0471/797581)

8. Other:

Validity of the Italian Civil Code (codice civile). The product remains our property until it is paid in full.

9. Legal domicile:

Bolzano, I-39100 – ITALY. The goods remain our property unless paid in full.

10. data security:

Your data are dealt with of course confidentially and NOT passed on to unauthorized third parties. The use of our web site is regarded as a consent to the collection and use of your data for the carrying out possible orders. After articles 10 ass. no. 675/96 and following changes you are informed that the data made available by you only are used for this purpose and in the harmony with the law. The transmission of all data is carried out via our SSL server (secure socket Layer) encoded.

The salcher Team wishes you a lot of fun browsing through our shop :-)